Privacy Policy
Welcome to The Napolitano Team! We understand the importance of privacy in today’s digital world. This Privacy Policy outlines how we handle your Personally Identifiable Information (PII) when you use our website, www.TheNapolitanoTeam.ca. Please review this policy carefully to understand how we collect, use, protect, and handle your information.
Personal Information
When you interact with our website, we may collect personal information such as your name, email address, phone number, and property details. This information is primarily used to provide you with our real estate services, including marketing and selling properties, assisting buyers, and delivering professional services to our clients and customers.
Information Collection and Use
We collect information when you subscribe to our newsletter, fill out a form, or engage with our website features. This information helps us personalize your experience, respond to your inquiries, administer contests or promotions, and send you relevant updates about property listings and services. We will not share your data with third parties for marketing or promotional purposes.
Cookies
Our website uses cookies to enhance your browsing experience and gather information about website traffic and interactions. We use this data to improve our website and provide better services to our users. You can manage cookie preferences through your browser settings.
Third Party Disclosure
We do not sell, trade, or transfer your personally identifiable information to outside parties without your consent, except as required by law or to fulfill service requests. We will not share your data with third parties for marketing or promotional purposes. We may share non-personally identifiable visitor information for marketing or advertising purposes.
Canada Anti-Spam Law (CASL)
We comply with CASL regulations regarding commercial email communications, including providing clear opt-out mechanisms and identifying advertisements in our messages.
In compliance with CASL, we commit to the following:
• Ensuring that our email subjects and addresses are truthful and not misleading.
• Clearly identifying promotional messages as advertisements in a reasonable manner.
• Including the physical address of our business or website headquarters in all communications.
• Monitoring third-party email marketing services for compliance with CASL regulations, if utilized.
• Promptly honoring opt-out and unsubscribe requests from our mailing list.
• Providing users with a convenient unsubscribe link at the bottom of each email for easy opt-out.
User Rights and Control
You can unsubscribe from our mailing list at any time by clicking the “Unsubscribe” link in our emails or contacting us directly. Additionally, you have the right to access, update, or delete your personal information by contacting us at info@thenapolitanoteam.ca.
International Data Transfers
If your personal information is transferred outside of Canada, we will take appropriate steps to ensure that the information is protected in accordance with Canadian privacy laws and regulations.
Retention Period
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. The criteria used to determine the retention period include the nature of the information, the purposes for which it was collected, and legal or contractual requirements.
Breach Notification
In the event of a data breach involving your personal information, we will notify you as soon as possible and provide information about the nature of the breach, the data involved, and the steps we are taking to address the breach. We will also comply with any legal requirements for breach notification.
Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a user under the age of 13, we will delete such information from our records.
Notification of Changes
We may update this Privacy Policy to reflect changes in our practices or website features. We will notify you of any material changes and provide opportunities to review updated policies.
Legal Disclaimer
We may disclose personal information when required by law or to comply with legal processes.
Contacting Us
If you have any questions or concerns about our privacy policy, please contact us at info@thenapolitanoteam.ca.
Thank you for trusting The Napolitano Team with your personal information.
Terms and Conditions
For more information about the terms governing your use of our website, please refer to our Terms and Conditions.